HELP FAQS

QUESTIONS

Q: I have been participating in the 2 Mile Challenge on the old site. Will my challenge continue?

A: We have made some significant improvements to the site that will unfortunately not allow you to continue challenges begun through the old site. The good news is that you can now create a profile and personally track and change your user experience unlike ever before. We think this new database addition will be a much more streamlined and easy experience for you.

Q: I notice that you’ve removed the Flash from the site. I really loved the Flash-heavy Build Your Bike feature on the old site. Is it still here?

A: HTML is the new black. While we have removed most elements of Flash from the new site to keep things friendly, the Build Your Bike feature is still alive and well as a Flash holdout. You can access it, as always, in the bottom navigation bar.

Q: Can I access your site from a mobile phone web browser?

A: You asked; we listened. Now you can access your 2 Mile Challenge wherever you roam. We have created a mobile—enhanced version of the site for when you want to keep tabs of your challenges or update your trips when you’re on the go. Simply point your mobile browser to http://m.2milechallenge.com.

Q: How can I use Twitter for my 2 Mile Challenge?

A: Twitter users can link their 2MC account in the Manage Profile section under the Social Networks tab.

Q: WHY WOULD I WANT TO LINK MY 2 MILE CHALLENGE ACCOUNT TO FACEBOOK?

A: By using Facebook connect, you can easily find friends and follow their activity.

Q: HOW DID YOU CALCULATE THE WINNING TEAM PRIOR TO 2012?

A: The scores for each team were calculated by the number of completed trips in a challenge (trips logged) divided by the number of trips pledged for a challenge. The calculation is weighted over the course of completed weeks. We felt this was the best way to weigh team participation — where mileage wasn’t the overall factor for winning. Here’s the actual formula: Score = ( completed full weeks + ( rides since beginning of this week/pledged rides since beginning of this week ) )/weeks since challenge began ).

Still Need Help?

Email us at help@2milechallenge.com